Provide First Aid in an education and care setting

Course fees and payments Please refer to our booking calendar (top of the page) for individual course fees. Refund and fee protection policy – Please refer to the student handbook. Payment Terms – Payment for individual participants is upfront, group booking payment terms are based on agreement between the client and service provider. Refund Policy and Cancellation – Notification of deferral, cancellation or withdrawal from a course must be made in writing. Conditions apply to the following – refer to the student handbook for complete information and conditions:  Cancellations more than 10 days prior to the start of a course - full refund. Cancellations less than 10 days prior to the start of a course - 75% refund of fees paid to cover processing costs. Cancellations after a training program has commenced – no refund. Cases may be put forward where extenuating or significant personal circumstances led to the withdrawal. In these cases, a full credit toward the tuition fee in another scheduled program in lieu of a refund may be offered. If Hello First Aid cancels a course, then a refund will be made available to whoever paid that course fee. If for any reason Hello First Aid  is unable to fullfill its service agreement with a student, We will refund the proportion of fees relevant to the services not delivered or make alternative arrangements.