HLTAID011
Providing First Aid
including CPR
The Provide First Aid course equips you with essential skills to assess and respond to emergencies, and to provide immediate and effective treatment for sudden illness or injury. Aligned with Australian Resuscitation Council guidelines and national clinical standards, you’ll learn:
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how to perform CPR
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use a defibrillator
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manage anaphylaxis and asthma
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assist with choking
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and treat fractures, sprains, bleeding, and shock.
The course also covers key topics such as assessing casualties, calling emergency services, and understanding the differences in first aid for adults, children, and infants. You’ll gain the confidence to handle emergencies, improve response times, and manage both physical and psychological impacts.
For group First Aid training, contact us for a quote – I can come to your workplace (minimum numbers required, T&Cs apply).
Important information prior to enrolment
Units being delivered The following unit(s) will be awarded to successful participants in this course: HLTAID011 - Provide First Aid HLTAID010 - Provide basic emergency life support HLTAID009 - Provide cardiopulmonary resuscitation The certificate will be issued by Allens Training Pty Ltd - RTO 90909. To view full unit details please visit www.training.gov.au
Course delivery This course will be delivered in the workplace at our Training rooms in either Gatton (Catholic Church) or Plainland (Snap Fitness Creche), or I can come to your workplace. Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website www.allenstraining.com.au for all details relating to rights and responsibilities including complaints and appeals.
Entry requirements Participants must have the physical capacity to perform the practical demonstrations such as 2 minutes of uninterrupted CPR on the floor and performing rescue breathing techniques on mannequins. Pre-course study: Students may be required to undertake online pre-course work prior to attending the face to face session depending on the course delivery mode. Online study: Students must have access to a computer, smartphone, tablet or other electronic devices with access to the internet to complete the online/ pre-course studies.
Course duration Online Training with Face to Face Assessment - self paced online learning with a scheduled (60 minutes minimum - maximum 2 hours) face to face practical assessment.
Assessment requirements Individuals undertaking this course will be expected to complete both written and practical assessment tasks. These are detailed in the sections following.
Certificate renewal requirements The certificate has an industry recommended renewal period of 36 months. Recommended renewal dates for included competencies are listed separately on the certficate. For example CPR is 12 months.
Course fees and payments Please refer to our booking calendar (top of the page) for individual course fees. Refund and fee protection policy – Please refer to the student handbook. Payment Terms – Payment for individual participants is upfront, group booking payment terms are based on agreement between the client and service provider. Refund Policy and Cancellation – Notification of deferral, cancellation or withdrawal from a course must be made in writing. Conditions apply to the following – refer to the student handbook for complete information and conditions: Cancellations more than 10 days prior to the start of a course - full refund. Cancellations less than 10 days prior to the start of a course - 75% refund of fees paid to cover processing costs. Cancellations after a training program has commenced – no refund. Cases may be put forward where extenuating or significant personal circumstances led to the withdrawal. In these cases, a full credit toward the tuition fee in another scheduled program in lieu of a refund may be offered. If Hello First Aid cancels a course, then a refund will be made available to whoever paid that course fee. If for any reason Hello First Aid  is unable to fulfill its service agreement with a student, We will refund the proportion of fees relevant to the services not delivered or make alternative arrangements.
Work placement arrangements No work placement will be required as part of this course.
Learners Rights, Responsibilities and Support (including complaints) Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website for all details relating to rights and responsibilities including complaints and appeals.
Learning activities Delivery of course information and learning activities.
Assessment activities Assessments conducted during face-to-face training session(s) include: Performance tasks and Practical scenarios Simulated First Aid Scenario – Perform CPR on an adult (incl. the use of an AED and placing a casualty into the recovery position) Perform CPR on an infant Manage a casualty with anaphylaxis Manage a casualty with asthma Manage a choking casualty Manage a casualty with non-life-threatening bleeding and shock, requiring minor wound cleaning Manage a casualty with a nosebleed Manage a casualty with a fracture and dislocation Manage a casualty with a sprain and strain Manage a casualty with envenomation (snake/ funnel-web spider bite) Theory assessment A written assessment consisting of multiple-choice questions
